Privacy Policy
Privacy Policy
Last updated: 28/10/2025
1. Introduction
OmniMach Limited, trading as XCMG New Zealand (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with us online or offline.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, request a quote, or submit an enquiry, we may collect details such as:
- Your name
- Email address
- Phone number
- Company name
- Project or equipment details
b. Non-Personal Information
We may automatically collect technical information such as:
- Browser type, device, and operating system
- IP address and approximate location
- Pages visited and time spent on our site
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide customer support
- Process quotes, orders, or service requests
- Improve our website and customer experience
- Send relevant updates, promotions, or service information (if you have opted in)
- Comply with legal obligations
4. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand user behaviour and improve performance. Cookies do not give us access to your computer or any personally identifiable information.
You can disable cookies in your browser settings, but this may affect website functionality.
5. Sharing of Information
We do not sell or rent personal information. We may share information with:
- Trusted service providers who assist in our operations (e.g. hosting, analytics, email)
- Regulatory bodies or law enforcement where required by law
All third parties are required to keep your information secure and use it only for authorised purposes.
6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure. While we strive to use commercially acceptable means to protect data, no online method is 100% secure.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of any inaccurate or incomplete data
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise your rights, please contact us at ben@xcmg.co.nz.
8. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites and encourage you to read their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date at the top.
10. Contact Us
For any questions about this Privacy Policy or how your information is handled, please contact:
OmniMach Limited (trading as XCMG New Zealand)
Email: ben@xcmg.co.nz
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Privacy Policy
Last updated: [Insert Date]
1. Introduction
OmniMach Limited, trading as XCMG New Zealand (“we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with us online or offline.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you contact us, request a quote, or submit an enquiry, we may collect details such as:
- Your name
- Email address
- Phone number
- Company name
- Project or equipment details
Non-Personal Information
We may automatically collect technical information such as:
- Browser type, device, and operating system
- IP address and approximate location
- Pages visited and time spent on our site
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide customer support
- Process quotes, orders, or service requests
- Improve our website and customer experience
- Send relevant updates, promotions, or service information (if you have opted in)
- Comply with legal obligations
4. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand user behaviour and improve performance. Cookies do not give us access to your computer or any personally identifiable information.
You can disable cookies in your browser settings, but this may affect website functionality.
5. Sharing of Information
We do not sell or rent personal information. We may share information with:
- Trusted service providers who assist in our operations (e.g. hosting, analytics, email)
- Regulatory bodies or law enforcement where required by law
All third parties are required to keep your information secure and use it only for authorised purposes.
6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure. While we strive to use commercially acceptable means to protect data, no online method is 100% secure.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of any inaccurate or incomplete data
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise your rights, please contact us at ben@xcmg.co.nz.
8. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites and encourage you to read their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date at the top.
10. Contact Us
For any questions about this Privacy Policy or how your information is handled, please contact:
OmniMach Limited (trading as XCMG New Zealand)
Email: ben@xcmg.co.nz